Terms & Conditions

  1. International Buyers – Please Note
    • Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
    • Please check with your country's customs office to determine what these additional costs will be prior to buying.
    • These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.

     

  2. Copyright

    All content on our web site, including logos, text, graphics, images, design, any modifications to such content; any derivative works thereof found on Fishing Buddy Pte Ltd are exclusive property of Fishing Buddy Pte Ltd and are protected by Singapore and international copyright and other applicable intellectual property laws.

  3. Disclaimer

    Directors, officers, employees, affiliates or agents, suppliers, merchants, sponsors, licencors of Fishing Buddy Pte Ltd do not guarantee that Fishing Buddy Pte Ltd will be uninterrupted or error-free nor make any warranty as to the accuracy, reliability, or currency of any information content, service, or merchandise provided through Fishing Buddy Pte Ltd. Fishing Buddy Pte Ltd may make available from time to time, links to third party web sites. Fishing Buddy Pte Ltd is not responsible for the contents of any linked sites or any link contained in a linked site, or any changes or updates to such sites. All content and information contained on this site, including information relating to the products, is for informational purposes only. It is not intended or implied to be a substitute for the advice provided by your own consultants or relevant professionals or any information or warranties or warnings contained on or in any product packaging or labels.

  4. Limited Usage & Disclosure of Data

    Fishing Buddy Pte Ltd will not disclose, share, transfer, sell or rent information we collected from you to any 3rd party unless required by law to do so or if you violate our Terms of Service.

  5. Shopify
    Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
    Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

  6. Marketing
    If you have joined our mailing list, you will receive occasional updates with the latest products and special offers from Fishing Buddy. All members of Fishing Buddy have the option of opting out of receiving such updates. You can click on the unsubscribe link sent in the mailers.

  7. Cookies

    A cookie is a small file that is stored on your hard drive. By registering an account with us, your computer will store an identifying cookie by remembering your email add, saving you time each time you log into our store. If you wish to prevent cookies from being stored on your computer, you can change the settings on your browser.

  8. Security

    When you provide information on our web site, Fishing Buddy Pte Ltd will take every precaution to keep your information secure. We limit access to personally identifiable customer information to those employees who have a legitimate business reason for the information. We educate our employees on the importance of maintaining the confidentiality of customer information and use disciplinary measures to enforce our privacy policy. Even though Fishing Buddy Pte Ltd take care in protecting your personal information, no method of transmission over the Internet or electronic storage is 100% secure

  9. Invitation to treat

    Fishing Buddy Pte Ltd reserves the right to accept or refuse customer's offers to buy. The display of goods on the Fishing Buddy Pte Ltd site amounts to an invitation to treat only and is not an offer to sell goods at any price indicated. No contract for the supply of goods will be deemed to exist between you and Fishing Buddy Pte Ltd unless, and until, an email is sent by Fishing Buddy Pte Ltd to you to confirm that your order has been shipped. This confirmation e-mail amounts to an acceptance by Fishing Buddy Pte Ltd of your offer to buy goods from Fishing Buddy Pte Ltd and this acceptance is effective regardless of whether or not you receive the e-mail.

    Fishing Buddy Pte Ltd is free to withdraw from a prospective contract at any time prior to acceptance. This also applies in the case of any error or inaccuracy in respect of the goods, any description applied to the goods, the availability of the goods or the order itself.

  10. Site Information

    Fishing Buddy Pte Ltd will do our utmost to make sure the contents of the website are current, complete and accurate. If by any chance there are any errors or omissions, Fishing Buddy Pte Ltd reserves the right to change information, specifications and descriptions of listed goods, products and services. At the same time, price and availability information is subjected to change without notice.

  11. Representation of Goods

    Fishing Buddy Pte Ltd will do our utmost to represent the closest color in the photographs, to the actual products. However, colors of photographs may vary from the real products due to calibration.

  12. Indemnity

    You agree to indemnify, defend and hold harmless Fishing Buddy Pte Ltd and it's Providers from and against all losses, expenses, damages and costs arising from any violation of these Terms of use, any activity related to your account (including infringement of third parties' intellectual property rights) or which or which arises from negligence, omission or fraud on your part or any other person who accesses Fishing Buddy Pte Ltd using your account service. You also agree to waive all claims you may have against Fishing Buddy Pte Ltd and its Providers for any losses or damages you may sustain in connection in using Fishing Buddy Pte Ltd.

  13. Limitation of Liability

    Neither Fishing Buddy Pte Ltd nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site.

    Fishing Buddy Pte Ltd does not limit its liability for death or personal injury to the extent only that it arises as a result of negligence of Fishing Buddy Pte Ltd, its directors, employees or other representatives.

    Fishing Buddy Pte Ltd does not accept liability (except as set out below) for any errors or omissions and reserves the right to change information, specifications and descriptions of listed goods, products and services.

    In an unlikely event that you receive goods which were not what you ordered or which are damaged or defective, or are of a different quantity to that stated on your order form, Fishing Buddy Pte Ltd shall, at its own option, make good any shortage or non-delivery, replace or repair any damaged or defective goods, or refund you the amount you paid for the goods in question PROVIDED THAT you notify Fishing Buddy Pte Ltd of the problem in writing to enquiry@fishingbuddy.com.sg within 7 days of delivery of the goods.

    Fishing Buddy Pte Ltd does not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of or damage to property and/or loss from claims of third parties arising out of the use the Fishing Buddy Pte Ltd website or for any products purchased from the Fishing Buddy Pte Ltd website. Fishing Buddy Pte Ltd will only be liable for direct loss up to a maximum total of the price of the product purchased in respect of any claim.

  14. Processing of orders

    Fishing Buddy Pte Ltd will aim to ship all items within 7 working days of receiving your order.

    However, should the item be not in stock, your order may be delayed or cancelled and you will be duly informed of this situation via email.

    Items are subjected to availability. In which case, Fishing Buddy Pte Ltd regret to inform that we are not able to provide a date at which the items may be available.

    It is the buyer's responsibility to keep track of their purchased item(s). 

    Fishing Buddy Pte Ltd will not be responsible for loss of items during delivery.

    Items will be shipped out once payment (Credit Card debited, cheque cleared, interbank funds payment received) is received by Fishing Buddy Pte Ltd.

    Shipments may be subjected to your local import charges and taxes, and any other restrictions are the responsibilities of the buyer. Our standard Returns Policy applies to all purchases from Fishing Buddy Pte Ltd.

  15. Exchanges & Return Policy

    Refund will be given at the discretion of the company management.

    Merchandise that has been used, damaged or altered will not be accepted for exchange.

    Our merchandise is carefully examined and makes sure it in good condition before delivered to you.

    We only accept exchange request if you received the wrong order. Please contact us at enquiry@fishingbuddy.com.sg within 3 days upon receiving your order and in its original and unused condition.

    We will ensure that an exchange is made immediately after you return the item in its unused & original condition.

    If the product you wish to return is out of stock, you can exchange for one that is same or higher in value and the difference must be topped up.

    Initial shipping & handling fees will not be refunded but in the event of exchange the delivery is free of charge.

    Exchanges can be made only once with every transaction.

  16. Product Warranty

    We have made every effort to provide you with accurate information and product pictures as close to the actual product on our website.

    Do note that the actual colour of our products may alter due to your monitor screen settings.

    Do note that there is an extremely minute chance that inaccuracies, typographical errors and the omission of information may occur. We reserve the right to change information on our website without prior notice.

  17. Exchange of links

    Should you be interested to exchange links with us, please email us at enquiry@fishingbuddy.com.sg

  18. Illegal Acts

    It is a crime to use a false name or a known invalid credit card to order. Anyone caught willfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law.

  19. Modification of Terms

    Fishing Buddy Pte Ltd reserves the right to modify these terms at any time without prior notice. Any modification of these terms will be deemed to be effective from the date and time of posting on the Fishing Buddy Pte Ltd site.

  20. Contact Information
    Questions about the Terms of Service should be sent to us at enquiry@fishingbuddy.com.sg